Please allow 1-2 business days for order processing.

If you provided your email during online checkout, our system will automatically send you an email after your order ships. This email contains an invoice attachment which includes your tracking number.

You can copy & paste your tracking # into the website of the postal carrier indicated on your invoice using the links below.

Allow extra shipping time for International orders.

Thank you!

USPS Tracking

UPS Tracking 

FedEx Tracking

Why didn't I receive an email with my invoice & tracking number?

There are a couple reasons you may not have been sent this email:

• Your email address on file is inactive or incorrect.
• You placed your order over the phone.
• Your order is being shipped outside the U.S.
• Orders paid via PayPal with a merchandise total over $274.99. (Since the shipping cost cannot be automatically calculated)

How do I get my tracking information if I did not get this email?

You can request your tracking # by contacting our Customer Service Team by phone or email. Please provide your Order # or Customer # for assistance. 

Email: sales@nationalartcraft.com

Phone: (330) 562-3500

Hours: Monday - Friday 8:30am - 5:00pm EST