At National Artcraft, our customers are our priority.

We are committed to providing first-rate customer service by utilizing the highest quality security measures designed to protect your personal data. We maintain transparency by informing our customers how and why we collect personal information in addition to keeping you up to date when revisions are made.

How and Why We Collect Personal Information

How: We receive information that you enter on our website or provide to us by phone when placing an order. This entails, including but not limited to: customer's name, company title, email address, phone number, billing address, ship to address (if different than billing address) and payment information, i.e. credit card used to pay for purchase.

Why: We may use your personal data provided to optimize your experience, follow up with you after a purchase has been made, seek reviews, give updates on new products and notify you of any changes made to our policies.

How We Protect Your Information

We use industry-standard measures to track website traffic, user behavior, monitor our website and protect your personal information. This contains using encryption and secure payment gateways. It is of utmost importance that your personal information provided is treated with respect by implementing premier data security strategies to avoid data breaches.

It is your choice what personal information you provide. Keep in mind, if pertinent information is excluded, such as accurate credit card information or a valid billing/shipping address, we will not be able to authenticate your order and this will delay confirmation of your purchase. Your personal payment information is never saved, unless requested by the customer.

Use of Cookies

National Artcraft uses Google Analytics products including Display Advertising, Remarketing, Google Display Network Impression Reporting, and google analytics demographics and interest reporting. You can opt-out of google analytics for display advertising and customize google display network ads using google ads settings to suit your preferences at any time.

The “help” feature on most browsers will guide you in how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons such as flash cookies, by changing the add-ons or visiting the website of its manufacturer.

However, if you reject or block cookies, you may be unable to “check out” or complete your purchase on our website.

Third Parties

We may share your personal information with third party service providers, such as secure payment processors and shipping companies, only for the purpose to enable them to provide their services for sale of National Artcraft products. We do not sell or rent your personal information to third parties for marketing purposes ever.

You can opt out of receiving marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.

Children and Age Requirements

National Artcraft does not market products for purchase by children. All purchases must be made by adults, 18 years or older. Under the age of 18, you may only visit our website in the presence of a consenting parent or guardian. We will never intentionally collect personal information from minors. National Artcraft is committed to protecting the privacy and welfare of children.

Updating & Reviewing Your Personal Information

Customers may change, review or delete their personal data through our website. You will need your username and password to access your account. In the event you have forgotten either username or password, you may contact our customer service team by phone or email.

Notification of Changes

Our Privacy Policy contained herein became officially effective in May of 2018 and updated in March of 2025. We reserve the right to modify this privacy statement at any time to reflect new laws, conditions or for matters of security. Our most current Privacy Policy can be accessed on our website at any time.

Questions

If you have questions or concerns about our policies, don't hesitate to contact us.